by When cops responded to a call about a man causing a disturbance at a local Bank of America branch, they didn’t quite know what to expect. They knew the man was very upset and had refused to leave the premises, but that was about it.
When the first responding officer at the scene, Robert Joss, stepped inside the bank he was surprised to see a 92 year old man at the counter arguing with the teller. He was angry and confused because he simply wanted to withdraw money from his account, but they wouldn’t allow him to do that.
It turned out that his identification card had expired and, in accordance with bank policy, they were unable to allow him to make any transactions. The man simply did not get that even though all his information on the ID was correct and the photo matched, he still couldn’t use it since it had expired.
Officer Joss asked the elderly man to accompany him outside and headed towards his patrol car. He opened the passenger side door and told the man to get in because they were going to the Department of Motor Vehicles to get him a new ID card. The man happily obliged and once they got to the DMV Officer Joss told the manager the story and expiration issue. The elderly man was then allowed to renew his ID right away so that he could get back to the bank as soon as possible and before it closed.
With his new ID in hand, Officer Joss brought the man back to Bank of America where he was finally able to take out money from his account. Afterwards, the two went their own way but all around town people had taken notice of the good deed. The Montebello Police Department soon caught wind of what their officer did and decided to share the story in a Facebook post on their page along with a picture of Officer Joss and the man at the DMV. It’s heartwarming and beautiful to see, so be sure to check out the video for the pic!
Watch the video below for the full story:
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